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63 issues in this category
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- 1 comment
- 294 views
- Comment by Ueda
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- 1 comment
- 335 views
- Comment by Tetsuya
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- 3 comments
- 398 views
- Comment by Pogofishmage
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- 0 comments
- 215 views
- Added by Tigershark
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- 1 comment
- 307 views
- Comment by Seifer
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- 0 comments
- 243 views
- Added by Kaoria
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- 0 comments
- 220 views
- Added by Merciful
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- 4 comments
- 542 views
- Comment by Baby
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- 1 comment
- 250 views
- Comment by Zegan
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- 0 comments
- 206 views
- Added by Hook
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- 0 comments
- 207 views
- Added by Aer
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- 0 comments
- 152 views
- Added by Omnipotence
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- 0 comments
- 139 views
- Added by Chiyonosaki
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- 0 comments
- 149 views
- Added by Kyutee
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- 0 comments
- 138 views
- Added by Gnik
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- 0 comments
- 130 views
- Added by Hoi
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- 2 comments
- 212 views
- Comment by Pogofishmage
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- 0 comments
- 148 views
- Added by Hao
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- 1 comment
- 142 views
- Comment by Indra
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- 0 comments
- 68 views
- Added by Nappa
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- 0 comments
- 100 views
- Added by Aer
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- 0 comments
- 79 views
- Added by Pogofishmage
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- 1 comment
- 113 views
- Comment by Pogofishmage
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- 0 comments
- 80 views
- Added by Pogofishmage
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- 0 comments
- 75 views
- Added by Pogofishmage
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Before submitting, read this!
Many users file bugs which are useless because they don't contain enough information for us to do anything about them. Our policy is to close these bugs without investigating them. Please follow these guidelines to avoid having your bug closed and help make sure we can fix the bug you're reporting.
Most bugs are not actually obvious, even if they look obvious to you. Usually issues actually only happen in a very specific set of circumstances, which you happen to have. These guidelines are designed to make sure we can figure out what's going on. So please never skip any part of the guidelines, no matter how obvious you think the problem is, or how many issues you've filed before - skipping any details will likely make it much more difficult to help you.
Make sure you understand the bug
Many bug reports are actually just unintended consequences of systems that are working as intended. This is not a bug, and should be addressed as a suggestion.
Make sure you are running the latest version of the game
To avoid reporting bugs we've already fixed, please verify the issue happens in the latest version of client, and then verify that there is no existing bug report that matches the issue you plan to report already in the Issues tab. There is a chance that it may already be fixed in the pending update.
Use the bug report template
The bug submission page is pre-filled with a template. Do not delete it - we need all this information to be able to help you. Please provide as much of the requested information as you can, including the system details or crash report information with every report.
Only mention one problem per issue
Please only describe one problem in each issue you create. It's very confusing to have two separate descriptions at once and usually means you skipped some important information for one of them.