Sadly, I am facing the same problem. My computer uses Windows XP, and is really basic. Moreover, I am not sure whether or not this is a 34-bit or 64-bit one, I tried to check it, but won't show for some reason. Also, I get this very error, the one Envy is facing. It would be helpful if you would link the google-page that explains how to manually do it, and the crystal files (can't find the link) Please help -Erlade